Web system support and development
Bug fixes, small changes, outage fixes and security updates.
Bug fixes
We investigate problems in the system's features and fix them.
Outage fixes
We find the causes of crashes and restore service within our area of responsibility.
Security updates
We update the project and infrastructure within the agreed scope.
Small improvements
We make minor changes that are part of the agreed support.
After launch we keep working on the system's stability and growth. We define the support scope for your project.
Bug fixes and agreed small changes are part of support. New capabilities are planned as a separate scope: we discuss the task, the result and the cost; a fixed price for agreed work is possible.
We reply to a new request sent through the form or brief within one business day. We usually fix problems within 24 hours — that's an average guide, not a guaranteed deadline for every situation.
We mainly support systems we built ourselves: we know their architecture, logic and implementation history. We can also take on improvements to a project built by others after getting to know its code and state.
After launching the site and CRM for the car business, we continue to support the system. The client's team already spends less time keeping data up to date.
Before we start
We set the cost based on the system's state, the scope of work and how we'll work together. We don't quote a one-size-fits-all rate without knowing the project.
New features are estimated separately. Small improvements can be part of the agreed support scope.
Yes. First we study its state and the task, then we define a possible way to work together.
A guide for the first launch
from $300/mo
As a guide: an online store from $300/mo, a package (site + CRM/platform) from $500/mo. The price is individual and depends on the volume of improvements. Timelines start at a month and depend on workload; we agree the details after your request.
We set the final cost after discovery. Migrating large volumes of data, extra integrations, infrastructure, external services and ongoing support are estimated separately in the proposal.
Let's discuss your task
Tell us about your processes, existing systems and the result you want. We reply to enquiries within one business day.